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Patients Rights Responsibilities...
You are a partner in the health care process
Respect and Dignity
You have the right to be treated with consideration, respect and dignity, acknowledging your individuality and the values that affect your response to care.
Privacy
You have the right to expect that all those involved in your care will honor your right to privacy and ensure the privacy of your care and medical record.
Identity
You have the right to know the names, positions, and professional relationships
of all individuals involved in your care.
Information
You have the right to expect to receive sufficient information, in terms you
understand, regarding your diagnosis, treatment prognosis and follow-up care. In
the event that your health makes it inadvisable to give you such information,
the information will be provided to a person designated by you or a legally
authorized person.
Participation in Care Decisions
You have the right to participate in the decisions affecting your health
care in collaboration with your physician.
Refusal of Treatment
You have the right to accept medical care or refuse treatment within the limits
of the law and to be informed of the consequences of refusal.
Assessment of Pain
You have the right to appropriate assessment and management of pain.
Access to Medical Record
You have the right to inspect and obtain a copy of your medical record,
and to expect a reasonable and timely transfer of information from one physician
to another.
Knowledge of Financial Obligation
You have the right to information regarding your bill prior to treatment,
and to examine and receive an explanation of your bill regardless of the source
of payment.
Resolution of Patient Complaints
You have the right to expect that Reflections Vein Center staff will try
to resolve all patient complaints.
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Providing Information
You are responsible for providing, to the best of your knowledge,
accurate and complete information about your present complaints, past illnesses,
hospitalizations, medications and other matters relating to your health. You are
responsible for reporting any perceived risks regarding your care, and reporting
unexpected changes in your condition.
Asking Questions
You are responsible for making known whether you clearly comprehend your
diagnosis, treatment and follow-up care plan, and what is expected of you.
Participation in Decisions
You are responsible to fully participate in decisions involving your
health care and to accept the consequences of those decisions if complications occur.
Following Instructions
You are responsible for following the treatment plan recommended by your
physician. You should express your concerns regarding your inability to comply
with a planned course of treatment, and in understanding the consequences of any
treatment alternatives.
Accepting Consequences
You are responsible for your actions if you refuse treatment, or do not
follow the physician's instructions.
Following Rules & Regulations
You are responsible for keeping your appointment or kindly canceling 24
hours prior to your scheduled time.
Meeting Financial Commitments
You are responsible for assuring that the financial obligations for your health
care are fulfilled as promptly as possible.
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